We want you to be happy with your purchase. If something isn't right, here's how it works.
The Basics
You have 30 days from the delivery date to request a return. Items must be unworn, unwashed, and in their original packaging with all tags attached. Merchandise showing signs of wear, scent, or damage won't be accepted. Final Sale items aren't eligible for return.
What's Not Returnable
Worn or washed items. Final Sale products. Gift cards. Items without original packaging. If you're unsure whether something qualifies, reach out before shipping it back and we'll let you know.
Damaged or Wrong Items
If your order arrives damaged or we sent the wrong thing, that's on us. Contact us within 7 days of delivery with photos of what you received. We'll make it right — replacement or refund, your call. You won't pay return shipping in these cases.
How to Start a Return
Get in touch through our contact page with your order number and what you'd like to return. We'll walk you through the process and send a return authorization. Don't ship anything back before hearing from us — unauthorized returns take longer to process and may not be eligible.
Refund Options
You have two choices. Store Credit: We cover the return shipping cost, and once your return is processed, you'll receive a gift card sent to the email address used on your order. Refund to Original Payment: A return shipping fee applies and will be deducted from your refund. Original shipping charges are non-refundable either way.
Processing Time
Returns typically take 3–7 business days to process once the package arrives at our facility. You'll get an email when it's done.
Exchanges
If you'd rather swap sizes or styles, let us know when you initiate the return. We'll do our best to accommodate, subject to stock availability. If the exchange item costs more, we'll send a payment link for the difference. If it costs less, we'll refund the gap.
Questions?
Hit us up through the contact page. We're real people and we actually respond.